Case Study

Reclaiming a Practice Website Held Hostage by a Vendor

When a vendor held their practice website hostage, we rebuilt it fast, giving Archway full control and the ability to actually market the location.

The Problem

Archway Dental Partners had a critical practice website locked down by a vendor who refused to hand over access. The marketing team couldn't make updates, couldn't run ads against the site, and couldn't improve the marketing presence for one of their most important locations. Every request went through a vendor who had no incentive to cooperate, and the situation was costing them visibility and patient acquisition.

What We Did

We used our accelerated bespoke service to scrape the existing site content and rebuild it from the ground up: improved, faster, and fully under Archway's control. The new site launched quickly, giving their team complete ownership of the codebase, hosting, and DNS. No more waiting on a vendor who won't pick up the phone.

Next Steps

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