Trust & Transparency
Your Websites Shouldn't Keep Your IT Team Up at Night
You've been asked to prove your websites are compliant. Your IT lead needs specifics, not marketing language.
If You're the Marketing Lead
You Shouldn't Have to Be the Security Expert
Your CEO asks “are our websites HIPAA compliant?” and you don't have a clear answer. Your current agency says “yeah, we handle that” but can't tell you what that actually means. You're forwarding emails between IT and your vendor, hoping someone gives you something concrete to put in front of leadership.
We handle the technical details and give you the documentation to prove it. No more being the middleman.
If You're the IT Lead
You Need Real Answers, Not Vendor Hand-Waving
You've reviewed enough vendor security questionnaires to know that “we take security seriously” means nothing. You need to know who has access, where data lives, how backups work, what happens during an incident, and whether there's an actual BAA in place. Not a checkbox on a sales deck.
Everything below is how we actually operate. Not aspirational. Not “coming soon.” This is what's in place today.
HIPAA & Healthcare Compliance
We work exclusively with healthcare groups. Compliance is baked into every build.
Business Associate Agreements
We're ready and willing to sign a BAA for any engagement that requires one. We also carry HIPAA-specific business insurance, so your organization has real coverage, not just a promise.
No PHI in Marketing Websites
We architect sites to keep protected health information out of the website layer entirely. Forms, scheduling tools, and patient portals connect to HIPAA-compliant third-party systems. Your websites never store PHI.
Encrypted Data Transmission
All sites run on SSL/TLS with enforced HTTPS. We manage certificate provisioning, renewal, and configuration so nothing lapses and no traffic travels unencrypted.
HIPAA-Compliant Analytics Guidance
We help you navigate the shift away from standard tracking. Whether you're evaluating server-side analytics, CDPs, or compliant alternatives to GA4, we've done this for dozens of healthcare groups and can tell you what actually works.
Infrastructure & Hosting Security
Your websites run on infrastructure built for healthcare. Not shared commodity hosting with a compliance sticker on it.
CDN + Web Application Firewall
Filters malicious traffic and blocks attack patterns at the edge, before requests reach your sites.
DDoS Protection
Automatic mitigation keeps your sites online even under attack. Zero management on your end.
Application Layer & Patch Management
WordPress core, plugins, and themes updated on a managed schedule. Security patches applied promptly.
Environment Isolation
Staging and production are separate. Changes are tested before they touch your live sites.
24/7 Uptime Monitoring
Synthetic monitoring on every site. We usually know before you do.
Automated Backups
Every 6–24 hours with 30-day retention. Recovery tests available via support retainer.
Access Control & Data Handling
Least-privilege access by default. Your IT team can see exactly who has access to what.
Data Retention & Deletion
Defined retention practices. Data deleted when no longer needed. If you leave, your data goes with you. Full exports provided.
CCPA & GDPR Awareness
Cookie consent, data subject requests, and privacy policy implementation built into how we maintain sites. Not bolted on later.
Accessibility (ADA / WCAG)
Accessibility compliance is a legal and ethical requirement. We treat it that way.
WCAG 2.1 Compliance
We design and remediate toward WCAG 2.1 Level AA, without overlays. Scope and timeline vary by portfolio size, third-party tooling, and existing technical debt. No widget-only shortcuts.
Automated & Manual Testing
Automated scans catch the obvious issues. Manual testing catches the ones that matter more: keyboard navigation, screen reader compatibility, focus management, and real-world usability. Available as part of our accessibility audit or ongoing through a support retainer.
Remediation & Documentation
If we audit your portfolio and find issues, we fix them and document what was done. You get a compliance report that demonstrates good-faith effort, the kind of evidence that actually matters if a claim arises.
Ongoing Monitoring
Accessibility isn't a one-time project. Content updates, plugin changes, and third-party widgets can introduce new issues. We monitor continuously so compliance doesn't silently degrade over time.
When Something Goes Wrong
While our track record is spotless, no vendor can promise zero incidents. We hope we never use it but here's the plan should something happen.
Immediate Notification
Within 1 hour
You know as soon as we do. What we know, what we're doing, when we'll update you next.
Real-Time Status Updates
Every 4 hours
Specifics about what's happening and what's left to do. Not vague “we're looking into it” messages.
Post-Incident Report
Within 48 hours
Written report: what happened, what we did, what we're changing. Built to forward to IT, leadership, and your board.
Need This for Procurement or Vendor Review?
If your IT or procurement team needs to run us through a security questionnaire, vendor assessment, or compliance review, we're ready. We've done this with enterprise healthcare groups before and we won't slow down your timeline with vague answers.
Reach out and we'll get your team exactly what they need.
Schedule an IntroWhat We Can Provide
- Signed Business Associate Agreement (BAA)
- Completed security questionnaires
- Infrastructure and architecture documentation
- Access control and data handling policies
- Incident response procedures
- WCAG accessibility compliance reports
- References from similar healthcare organizations