Full accessibility audit and remediation across their multi-location network. Reduced legal exposure and improved usability for all patients.
View Case StudyAudits & Optimization
ADA Audits & Remediation
Find and fix accessibility issues before they become legal problems, with a clear roadmap and real implementation support.
“We got a demand letter about accessibility and I have no idea how many of our sites are at risk.”
This is for you if
Healthcare marketing teams facing ADA/WCAG deadlines, legal risk, or compliance pressure from leadership.
Not the right fit
Teams that only want a report to file away without actually implementing fixes.
What We Actually Find
These aren't hypothetical. These are real issues hiding on most healthcare websites right now.
Insufficient Color Contrast
Light gray text on white fails the 4.5:1 contrast ratio. Unreadable for users with low vision, and that includes many of your older patients.
WCAG 1.4.3: Contrast (Minimum) Missing Alt Text
Screen reader users hear the filename instead of a description. “IMG_4523.jpg” tells them nothing about your providers or services.
WCAG 1.1.1: Non-text Content Form Without Labels
Input fields without associated labels are invisible to screen readers. Users can't tell what information the form is asking for.
WCAG 1.3.1: Info and Relationships No Visible Focus Indicator
Keyboard users can't see which element is selected. They're navigating blind, and they'll leave your site.
WCAG 2.4.7: Focus Visible Compliance Deadline
The May 2026 Accessibility Deadline
If your practice accepts Medicare or Medicaid, your website must meet WCAG 2.1 Level AA accessibility standards by May 11, 2026. This requirement comes from HHS's update to Section 504 of the Rehabilitation Act, and most healthcare groups are only hearing about it now.
The deadline is coming fast. Overlay widgets won't protect you (the FTC fined the largest provider $1M in 2025). Real compliance requires code-level fixes, and the longer you wait, the harder it is to find capacity.
Read the Full ArticleWCAG 2.1 Level AA compliance required for all healthcare organizations receiving HHS federal financial assistance.
Organizations with fewer than 15 employees have until May 2027.
Pricing
Three levels of service depending on where you are and what you need.
Real Results
Frequently Asked Questions
Can you guarantee we won't get sued over accessibility?
No provider can guarantee zero legal risk, but we materially reduce your exposure by following WCAG 2.1 AA standards, documenting our process, and implementing defensible remediation. We make your sites compliant and document the work so your legal team has evidence of good-faith effort if a claim ever comes up.
What happens with third-party widgets like appointment schedulers or chatbots?
We remediate what you control (templates, content, and code) and document limitations in third-party tools. If a widget is not compliant, we flag it, recommend alternatives where possible, and provide documentation your team can use with the vendor.
How often should we audit for accessibility?
At minimum, audit annually and after any major template changes, redesigns, or platform migrations. Accessibility isn't a one-time fix. New content, plugins, and code changes can introduce issues over time. Regular audits catch problems before they become legal exposure.
Do accessibility overlays like AccessiBe actually work?
No. Overlays do not fix underlying code issues and can introduce new usability problems. Real compliance work requires template and content remediation, which is what we implement.
What's included in a WCAG 2.1 AA audit?
We audit against WCAG 2.1 AA criteria, including contrast, keyboard use, labels, heading structure, focus behavior, and screen-reader compatibility. You get a prioritized report with issue location, severity, and fix guidance. If remediation is included, we implement and validate fixes.
Can you audit and fix accessibility issues across our entire portfolio?
Yes. We typically audit representative templates and apply remediation patterns across the portfolio where code is shared. This is faster and more cost-effective than treating every location as a separate build.